Recurring Rules are not running
I have several custom rules for the helpdesk that are set to run, say, every hour or every 15 minutes. None of these rules actually run. The "Next Run" time comes and goes, but they never run. Is there some sort of server setting that I'm missing? What could be the cause for this?
Thanks in advance.
Community Chosen Answer
Try removing any aliases you are using in the SQL query and see if that fixes it. See this post for more details:
Also see part 5 of this blog to see if you may be getting errors related to this: