I'm stuck trying to build an installer for QuickTime 7.55. I'm using MacroVision AdminStudio 8.5. Specifically I'm using the InstallShield 2008 Pro component of that suite for the first time. Following the Package KB Article below, the entry from schrandtmatt.


It makes sense to me. I add two components each consisting of a user config file and a reg key in HKCU. The installer works for me. When I log on with another account the user profile fixup happens for that user, Quicktime opens w/o annoyng content or the QTTask thingy in the system tray. That's very cool.

My problem now it that I cannot make a GPO from this msi. When I attempt to add the package to the policy I get this message:

"Add operation failed. Unable to extract deployment information from the package. Run validation on the packaage to ensure that the package is correct."

When I run validation on the package I do get a tremendous amount of warnings and errors. I get a lot of errors when I validate the unmodified msi that I got from Apple. It's a disheartening amount of information and I have not spent a lot of time reading it all.

Any advice how to move forward from here? Is this a good approach to this problem or would you recomment that I attack this from a whole different direction. I've always used mst's in the past but i can't see a way to to do a user profile fixup with a mst.

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Answered 12/12/2008 by: VBScab
Red Belt

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I have seen KB324886. I'm pretty sure it's not relevant. My reasoning is that I can add the unaltered msi from apple. I'll create a clean VM and clean user account to be 100% sure that it's not already installed.

KB304746 looks promising. I only need 1033. I'll search this forum for a good way to "remove the multiple User Interface (UI) from the summary information." as the article suggests.

Answered 12/12/2008 by: dwenthen
Yellow Belt

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