Right. I am currently trying to send out a new package via GPO of Quicktime 7.5.5. I have extracted the quicktime.msi from the original installer and have taken it into orca to delete non relevent languages (as i've heard that causes issues). The problem is it refuses to install from group policy. Its telling me there was a 'fatal error during installation'. Is there any specific changes I need to make in orca (via a transform MST) that gets around this. I've worked with msi's a lot, but usually have little need for MST creation so my experience of Orca is limited.

I found a very helpful post on itunes on this forum, that detailed exactly what changes needed to be made in orca for a successful deployment, anybody have anything similar for Quicktime 7.5.5?

Edit: Forgot to say, it's for windows XP.
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Can you perform an unnattended install of the msi you've extracted OK manually (msiexec) on a clean workstation?

Cheers,
Rob.
Answered 02/20/2009 by: MSIPackager
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Funny you should say that. I've just been playing around with it. I presumed it was fine because I removed the old quicktime from my machine and ran the msi and it went on fine. However I've just tried to run it unattended from my package machine and it's telling me the 'installer encountred errors'. It's bizarre, because the machine is uber clean, I re-image it to a base level every time I test a package.
Answered 02/20/2009 by: karloski
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Are you sure it doesn't need a version of ISScript to be installed??!
Answered 02/20/2009 by: MSIPackager
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Hmmm. I've just got the package PC to download all our normal packages (and there's alot) including the old quicktime (version 7.3), and they all seem to be working fine. I'm gonna need to experiment between different machines to find out where the clash is. I'm going home though now, and wont be able to continue with it untill Tuesday.

Thanks for your help Rob, I'll let you know how I'm getting on next week.
Answered 02/20/2009 by: karloski
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No problem.

There is a load of useful info here: http://www.appdeploy.com/packages/detail.asp?id=520

A couple of interesting items under the security section relating AD deployment and language settings. Good luck.

Regards,
Rob.
Answered 02/20/2009 by: MSIPackager
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Hey, Rob's back!
Answered 02/20/2009 by: turbokitty
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Lost and Found? [;)]
Answered 02/20/2009 by: AngelD
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karloski,

If you enable the Windows Installer Logging policy (set to verbose logging) on the client it's failing on you should get some more details on why it fails.
If you can't find out why from out the log then post a few lines of the log for use to have a look.
Answered 02/20/2009 by: AngelD
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post a few lines of the log for use to have a look....remembering to use the CODE tag when you do, please. Use the button marked '<%'.
Answered 02/23/2009 by: VBScab
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Hey, Rob's back!

Alright dudes [:)] yeah been away for a while.. good to be back though.

Ian - well done for not flipping about the OP not using Google or the KB first... That anger management therapy is obviously paying off [;)]
Answered 02/23/2009 by: MSIPackager
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Ah, that was probably only because I wasn't on the board on Friday. :)
Answered 02/23/2009 by: VBScab
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I managed to work out what was preventing the quicktime msi running manually. It was to do with a reference to appleupdate msi within it. Once I removed it, I was able to install it on any machine manually. My joy was short lived however, as it still wouldn't install when coming down from group policy. All the language changes that are suggested were changed, so I know it's not that.

In the end I went back to basics, and created my own msi through WinInstall LE. To be honest I was not hopeful after reading the problems others have had with quicktime....but what would you know its seems to be working fine. I'm going to send it out to a few of our users as a test, and if I dont get any negative feedback I'll be happy to push it out across the network.

Thanks again for all the suggestions. No doubt I'll need to pick your brains sometime in the future : )
Answered 02/24/2009 by: karloski
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