I am trying to boot into the 32 bit client with an Latitude E6520. I am getting an error message "Error: unable to determine the server IP address from DHCP"

I have loaded the driver package and recached the drivers.

I have another machine model that does not have a problem with loading the client.
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pdenadel, as long as you've loaded the proper NIC driver into the kbe_windows_x86 folder and re-cached, you'll just need to build a new KBE boot environment using the Media Manager. This new KBE boot environment will include the newly added drivers. Here is an article on how to create a new KBE:
http://www.kace.com/support/kb/index.php?action=artikel&cat=70&id=1058&artlang=en

If you're still having problems, you can always update your KBE drivers with our latest KBE driver pack:
http://www.kace.com/support/kb/index.php?action=artikel&cat=70&id=1020&artlang=en

Here's also a link for just the NIC drivers for your model (which uses the Intel e1c driver):
http://downloads.kace.com/support/downloads/k2000/driver_packs/e1c.zip
Answered 11/03/2011 by: warmep
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When I try to copy the 32bit network driver over to the appropriate folder the transfer goes slowly and then eventually only some of the files are copied over. When I try to delete the files it says some of them are in use and I cant delete them.
Answered 11/04/2011 by: pdenadel
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Are you saying I have to load WAIK on each new model Dell I get?

Fairly new to the KACE units ......
Answered 11/04/2011 by: pdenadel
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pdenadel, have you gone through your jumpstart training yet? If not, I would recommend emailing jumpstart@kace.com and going through the K2000's Guided Tour as well.

Which folder are you copying the drivers over to? Are you copying the raw driver files (.inf, .sys, etc files) or is it an executable driver installer? Please feel free to include screen shots if you think it will help.

Regarding your WAIK question, no, this is not something you will have to do on new models. The article covers what you will need to do on your workstation / whatever system you will be managing your K2000 with.
Answered 11/06/2011 by: warmep
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