Problems with moving from a test environment to an updated live environment.
I have a system built out in version 5.4.76847 of the k1000 and am trying to migrate all of my users, settings, ticket rules, etc. to the new environment which is version 5.5.90545. The problem I'm having is that only our queues were brought over. No settings relating to ticket rules, labels, custom inventory fields, or anything else is showing up.
We exported to the samba share and imported from there and also tried backing up the 5.4 and restoring it to the 5.5 version. Any ideas?
There are no answers at this time