We have a problem where we have some existing legacy Managed Installations on our system.

We have got differing Priorities on some MI's and we wanted to edit these so that they were installed in a more logical manner with the most important software being installed first and we also wanted to utilise the messaing system for a number of installations.

However if we open any of the Managed Installations and amend them in any way the Dell Kace 1000 box re-installs the software on all of the assigned systems.

Why does this happen? I havent been able to locate any information relating to this problem. Surely if the software is listed as installed on the system Inventory tab it does not need to be re-installed!

If software was deployed via Group Policy it would install once and set an install flag and then not install unless it was removed. This installation could then be removed entirely and replaced with a newer version or patched if required. I have other free tools which will install software and perform inventories.

Begs the question whats the point of the Managed Installations if they are anything but managed?

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  • Are your managed installs associated with the correct software title so that KACE knows that the software is already installed?
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do the machines that are getting re-installed have a newer (updated version) ?  I could be detecting that certain version is not on them, the MI does not know about the superseding versions so it installs the older version.  
Answered 09/22/2015 by: SMal.tmcc
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The KBox is merely executing the vendor's package or your customised/repackaged version of it so the behaviour is governed therein.

Most installers will "see" that a package is already installed and exit with action or, if an older version exists, will upgrade it.

The KBox doesn't care.
Answered 09/23/2015 by: VBScab
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