My application installs and runs fine logging on to a machine with admin rights. All shortcuts work fine but as soon as i log off to test as a test user, the app fails to run and comes up with the error "problem with shortcut". I am using WPS 5.5 and i've tried everything i can to rectify this but no joy. Can anyone help please. Getting frustrated. Thanks in anticipation.
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Try deleting your shortcuts and then install your app. Go to appfolder and launch the executables directly and see if the work. [:)]
Answered 10/11/2005 by: sb741c5
Yellow Belt

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Yep, i've tried what you suggested and launching the executables directly from the appfolder does work, but they still won't work for a local user. Once i launch the exe as a user all it does is try to install as if doing a self heal and then rolls back with the error message saying fatal error during installation Problem with shortcut.
Answered 10/11/2005 by: teejay2
Senior Yellow Belt

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Then go to MSI scripts and remove all the custom action you captured then delete the shortcuts and recreate them pointing directly to the executable in appfolder. See if you have success.

Terrence Daniels[;)]
Answered 10/11/2005 by: sb741c5
Yellow Belt

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go to MSI scripts and remove all the custom action you captured
ehm what? [;)]

Enable verbose logging through registry policy and then start the application as a regular user.
It seems there are some components that is broken and do contain some resources not able to be repaired as a regular user.
Did you validate your package?
Do have you any mixed user/machine resources in the same component?
Answered 08/17/2007 by: AngelD
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Did you check with some tools like regmon or file mon..........

Some times it can be the reason that user might not have access to modify some registries or some files......

Take the repair log file and check exactly at which custom action it is throwing error and try disabling that particular CA...
Answered 08/29/2007 by: Eswari
Orange Belt

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Periodiclly I get this exact same issue with advertised shortcuts in WPS-produced MSIs. The message box is *titled* "Problem with shortcut" and the *message text* is "The parameter is incorrect." The shorcut properties are blank. There will be *NO* rhyme or reason for this: I've spent many hours recreating the shortcuts, editing tables, checking for mixed user/machine junk, all the usual stuff and have never got to a resolution. Given that I work for clients who are generally unde tim pressure to get packages released, the solution I always end up with is to recreate or edit the shortcuts as non-advertised ones. Sub-optimal but there you are...
Answered 09/06/2007 by: VBScab
Red Belt

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