Hi,

I have a problem with loading KPE on all our dell vostro 1015. The notebook won't go past the message "Please wait".

things i tried:
- Added network drivers
- Run driver harvest utility
- use kpe 2.3 & 3.0
- use winpe instead of minint

None of these options worked.. Anyone has suggestions?



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This is a driver issue, I would remove the drivers you added.
Secondly, I would skip KPE and go for KBE, our new boot environment, it is faster and has more drivers built in by default.

You need to build a KBE, KBox Boot Environment. You must make sure you are running version 3.2, you can check by: looking at the lower left corner of the webui and you will see "About KBox." Click on that hyperlink and a window will pop-open. You will find the version number on that screen. If you are not running at least 3.1.26500 you can update by checking in KBox Settings and Maintenance>Server Maintenance for updates. Then you can download the 3.2 update directly from our website:

http://downloads.kace.com/support/downloads/3.2/kbox2000_upgrade_3.2.31608.bin

Once updated to 3.2, you can build the KBE, you will find instructions to this under Home>Guided Tour>Setup and also I have outlined the instructions below.

The KBOX makes use of several tools that Microsoft has bundled into the Windows Automated Installation Kit for Windows 7 (WAIK). To build KBE, you will need to first download and install the WAIK onto a computer with Windows Vista or higher..

Download the Windows AIK from the Microsoft website:
http://go.microsoft.com/fwlink/?LinkId=136976

While WAIK is downloading, you can by installing the Media Manager application. On the KBox 2000 webui go to Library module and on the Overview tab find "download Media Manager" and install it on the same computer you are going to use for WAIK.

Also on this computer download our KBE driver pack:
http://downloads.kace.com/support/downloads/drivers/3.2/KBE_driver_pack.zip

Unzip this package and you will have 2 folders, kbox_winpe3_x86 and kbox_winpe3_x64.

Now open your driver share on the box (\\ipofkbox\drivers), you will notice 2 identical folders.

Take the drivers that you downloaded and copy them to the identical folder on the box driver share.

Now go to Library and on the left side select Manage Drivers.

Recache KBox Boot Environment x64 and x86.

Once WAIK is downloaded you can burn the downloaded ISO file (KB3AIK_EN.iso) to a DVD, or use an ISO mounting utility to access the files.

Run the WAIK installer (StartCD.exe).

Once WAIK is installed, you can now open Media Manager, click on the "Create KBox Boot Environment" tab, fill in the necessary information and click start upload.

Let me know if you have any questions or need any assistance along the way.
Answered 10/20/2010 by: cserrins
Red Belt

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I would like to do this procedure on my K2000.

When I try to access my \drivers folder it asks for username and password. I've changed the password for the drives/restore shares, but I'm at a loss to know what the username needs to be. I've tried admin but no soap...

Please advise

Jedi
Answered 10/21/2010 by: bfrakes
Purple Belt

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bfrakes,

The username to this share is ipofkbox\Guest, so if your K2 has the IP of 192.168.1.100 the username would be 192.168.1.100\Guest
Windows XP will fill this in for you automatically, Vista and 7 are different, so if you are on a domain you will have to click to use a different account to connect.

You should also look at the attached FAQ and follow the steps prior to trying to connect:

Getting Vista and Windows 7 to connect to the KBOX 2000 drivers and restore shares
http://www.kace.com/support/kb/index.php?action=artikel&cat=54&id=853&artlang=en
Answered 10/21/2010 by: cserrins
Red Belt

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Thanks...
Answered 10/21/2010 by: bfrakes
Purple Belt

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Anytime, I'm assuming that worked for you?
Answered 10/21/2010 by: cserrins
Red Belt

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Once I reset the local policy, worked great...

Thanks...
Answered 10/21/2010 by: bfrakes
Purple Belt

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First of all, sorry for the late reply..

Second, I would like to thank you Corey for the detailed explaination! It works with the new KBE. I'm not saying it is faster then minint though, but the main thing is that it works!
Answered 11/03/2010 by: wesjuhdabomb
Orange Belt

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