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KACE Product Support
Why was the print option taken away when upgrading from 6.0 to 6.3? Many of our technicians need the ability to print a ticket. Printing using the browser cuts off a lot of the content.
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1 year ago
What Browser are you using?
1 year ago
The print option isn't in the ticket on any browser. It was there on version 5.4 and newer. But on this newest release, 6.3, it isn't there.
It is being added back in version 6.4. We were also disappointed that it was removed.
Answered 09/11/2015 by:
1 year ago
Well that is good news. Thank you.
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