"Please install apple application support" when AAS is already installed?
I'm packaging an installer for QuickTime (QT) 7.7.1 (32bit) for Windows 7 (64bit).
The QT native installer, installs Apple Application Support (AAS) along with QT. But after the application is installed, when I go to launch QT, I get the error "Please install apple application support".
Is there a fix for this so that my package does not produce the same results?
The QT native installer, installs Apple Application Support (AAS) along with QT. But after the application is installed, when I go to launch QT, I get the error "Please install apple application support".
Is there a fix for this so that my package does not produce the same results?
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Posted by:
Mencaliss
12 years ago
Have you extracted the MSIs from the native installer ?
I would advise to extract everything from the installer using (IICR) the /a switch (or with Winrar/7zip) and work from there (grabbing only AAS and QT MSIs).
I would advise to extract everything from the installer using (IICR) the /a switch (or with Winrar/7zip) and work from there (grabbing only AAS and QT MSIs).
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Yes, I started by extracted the files from the native EXE.
Even when installing QuickTime.msi and AppleApplicationSupport.msi individually the error persists.
I just tried running AAS repair and still no luck.
Has anyone run into this issue & figured out how to avoid it?
Or is it possible this application is not meant for Windows 7? - RBC12 12 years ago -
Apple haven't released any x64 version so far from what I've read and AAS works fine on my x64 home system.
Are we talking about a computer that never had any of these softwares installed ? Do you install AAS first ?
If AAS or Quicktime or any iTunes softwares were present on the computer, a full cleanup might be necessary. I never experienced this at all, I'm sorry.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1926 - Mencaliss 12 years ago
