K1000: Patching non-MS products
I have KACE configured for patching MS and non-MS products. With MS we have no problems at the moment, but with non-MS it simply does not work. I have several workstations with Adobe Reader XI 11.0.3 and they not get updated to the last version XI 11.0.5. Any hints about it?
Community Chosen Answer
Have you tried checking the log files in C:\programdata\Dell\KACE ? That is usually the first place I check for patching issues.
You may want to enable debug logging as well: http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL112035