Using the K1000 demo before we go ahead and shell out the cash for the virtual appliance and we're trying to get patching to work. I forced a patch update overnight and now have some active patches ready to deploy to some test machines. However, we are consistently getting "Patch Tip # 3. Patching is currently disabled for windows, because patch signatures are missing from the K1000. Please check the server logs for download errors, and rerun the patch download."

Our log shows this when I force an update:

[2011-03-24 08:36:36 -0400] KBOX [info] Signatures missing from K1000. Skipping patch schedule id 1 for ORG1
[Thu Mar 24 8:41:17 EDT 2011] [notice] KPatchSystem - Starting...
[Thu Mar 24 8:41:17 EDT 2011] [notice] KPatchSystem - Reading latest patch info from KACE...
[Thu Mar 24 8:41:29 EDT 2011] [notice] KPatchSystem - Decompressing patch metadata...
[Thu Mar 24 8:41:31 EDT 2011] [notice] KPatchSystem - Applying changes...
[2011-03-24 08:42:28 -0400] KBOX [info] KPatchSystem - Getting updated signatures from
[Thu Mar 24 8:42:28 EDT 2011] [notice] KPatchSystem - Verifying patch packages.
[Thu Mar 24 8:42:30 EDT 2011] [notice] PLPatch fetching
[Thu Mar 24 8:42:34 EDT 2011] [notice] Patch download error, mismatched MD5 (5ea9b8e1736612d0738311401436c862 != 18a835b29fd98680d8042d3f50931fc0)

Any ideas?

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Community Chosen Answer

Try the download again. If you get the same error on the same file and the two checksums are the same again then please open a ticket with support. If the two checksums are different then it may be something killing your download.

If possible, elminating intermediaries can help (proxies, etc) by making the problem simpler.
Answered 03/24/2011 by: GillySpy
Seventh Degree Black Belt

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Just tried again and getting the same checksums and we're not using a proxy. I'll open a ticket with Kace.

Answered 03/24/2011 by: bhoffman
Senior Yellow Belt

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