Patch Subscriptions - How To Filter Hotfix Updates?
My organization recently implemented a K1000 in our environment. Everything seems to be up and running - we are in the middle of setting up patch subscriptions and I've set up patch labels for each individual OS in our environment.
I created a test label to push Windows updates our through the KACE system and after successfully detecting what updates were necessary, the KACE system successfully deployed all updates that were a part of the Windows 7 patch label that I created. I set the patch smart label up to include any Windows 7 updates that are applicable to x86 or x64 architectures, so essentially any Windows 7 update KACE has in its catalog.
The problem we ran into is the update process forced the I.T. computers (which were relatively up-to-date) to reboot between 4-6 times before the process was complete. Obviously pushing this type of update out across the environment requiring that many reboots isn't an option.
My question: Is there a way to filter out the hotfix updates in KACE? I didn't filter "Recommended" and "Critical" updates, I included every update KACE had to offer.
I'm not sure what best practices are in this aspect.
I looked through the update catalog and could not find hotfixes identified as a hotfix anywhere in the list, they seem to be listed by the KB number. Unnecessary hotfixes were installed on my system as well as other I.T. systems, this was verified by looking through the Installed Updates history. I've read that hotfixes should only be installed if the user is experiencing the problem the hotfix was created to solve, is this accurate?
Any help is appreciated.