I am getting an error concerning the download of patches after upgrading to 5.4.  Here is a partial of the log.  Anyone have an idea of what is causing the problem?

 

Jan 15, 2013 3:48:47 AM com.lumension.scr.client.SCRClient download
INFO: Processing Group : windows/x86-win7sp1.lst
sw_vers: not found
fopen(/kbox/kboxwww/patches/kace.plk,rb) failed
checksum error
/tmp/__PatchLink4aa0d5.cab: no valid cabinets found
Jan 15, 2013 3:48:47 AM com.lumension.scr.pojo.SecurityContent downloadPackage
SEVERE: Failed to import patch null
Jan 15, 2013 3:48:47 AM com.lumension.scr.pojo.SecurityContent downloadPackage
SEVERE: Failure return code PPX_ERROR_EXPIRED_LICENSE_KEY
Jan 15, 2013 3:48:47 AM com.lumension.scr.client.SCRClient process
SEVERE: Error Processing Content Download Request.null
Jan 15, 2013 3:48:47 AM com.lumension.scr.client.SCRClient process
INFO: System Configuration: ( {payload_folder=/kbox/kboxwww/patches, threshold=10737418240, MasterListFileName=/kbox/kboxwww/patches/WINDOWS_master.lst, force_refresh=false, keyFile=/kbox/kboxwww/patches/kace.plk, index=kbox3-ec.xml, folder=/kbox/kboxwww/patches, refresh_metadata=false, program=/kbox/bin/SCR/bin/, download_packages=false, payloadFolder=/kbox/kboxwww/patches/plp, listfiles_inclusive=/kbox/bin/SCR/bin/kaceconfig/listfiles_inclusive.lst, cacheResponseFolder=/kbox/bin/SCR/cacherequest, checkPayload=true, dist=ENGLISH, download_signatures=true, cacheRequestFolder=/kbox/bin/SCR/cacherequest, exclusions=/kbox/kboxwww/patches/exclusions.lst, configlog=/kbox/bin/SCR/logs/Windows-Config.log, platform=WINDOWS, arch=X86,X86_64} )
[2013-01-15 03:48:47 -0500] KPatch [info] SCR Processing Complete
[Tue Jan 15 3:48:47 EST 2013] [notice] Exceptions(120:Lumension library encountered error processing content) occured while downloading signatures from CDN.Signatures might not be imported for Windows

I tried going to the following link but is but something about it being removed at the request of the member.

http://www.itninja.com/blog/view/kace-k1000-i-ve-upgraded-to-5-4-and-now-receving-error-downloading-signatures-for-windows-when-downloading-patches

0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Answers

0
Answered 01/15/2013 by: jagadeish
Red Belt

  • To the letter. Thanks for the response.
Please log in to comment
0

There are a couple of patches that support can provide that should resolve this for you.  Please open up a ticket by emailing support@kace.com

Answered 01/16/2013 by: jknox
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity