So I have a end user using Outlook 2010. When she uses the "Square" bullet point it looks fine on her email. When she sends it out the become "n" bullet points.

 

attached is a screen shot.

 

 

 

the left side it how it should look, the right said is how it looks when i receive the email.

any thoughts

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My guess would be she is using a font that others do not have or the send formatting is messing with it.

http://office.microsoft.com/en-us/outlook-help/change-the-message-format-to-html-rich-text-or-plain-text-HA101992313.aspx

Answered 06/03/2013 by: SMal.tmcc
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