We have three organizations, workstations, servers and default (not a big fan, but it's what I inherited).  Here is what I and more specifically the boss would like.  When we click on the please visit the help desk at url - we want it to default to workstation - not default.  Can I do it, if so, how?


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  • What is the URL behind the "click" link at the moment?
  • http://k1000.domain name/userui/ticket
  • thanks. that is what I thought, but it never hurts to ask. No I'm not going to pay for them to make it work that way. maybe put it in as a nice enhancement.
    • If you don't like ORGS you can ask support to give you a new key that removes ORG and have everything just under one, the default. It is no cost to get a new key to remove ORGS.
  • Thanks the boss likes it. So we will deal.
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Currently there's not an option that i can find that can relate an ORG to a specific URL that they login to. 

You can either have it set to drop-down select the ORG, or manually type it in. 

There might be some options via Kace's Professional Servies to do some customization around that (fee-based)
Answered 08/12/2015 by: brucegoose03
Second Degree Black Belt

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