Hi,

I'm updating Livelink from 4.8.1 to 4.8.3 and during the upgrade process, this windows appears :


If I install silently (/qn), the default is "Automatically close application..." and user are losing the desktop since Windows Explorer is killed. Is there a Windows Installer switch to select "Do not close apps" option ?
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  • How did you solve this after all? I have the same issue with OpenText Enterprise Connect Framework. I deleted the CheckProcessesRunning, but this did not solve the problem.
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I found the Properrty RestartManagerOption=CloseRestart.

I change it to RestartManagerOption=Reboot and same thing happen... I guess I will remove the sequence "CheckProcessesRunning"
Answered 10/08/2009 by: darkfang
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RestartManager is a Windows Installer 4.5 option, designed to minimise the requirements for restarts and irrelevant to your predicament. My suspicion is that Explorer is restarted because part of the app is a shell extension (if you like, it becomes part of Explorer.
Answered 10/08/2009 by: VBScab
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The problem is the explorer won't restart and desktop the is gone..

Removing the CheckProcessesRunning doesn't help either. I still have this message. I will continue my research on this.

Edit : I just realize that is the previous version who pop this message...
Answered 10/08/2009 by: darkfang
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it closes windows explorer! Wow.. that's terrible. Can you set the install/uninstall to only run when the user is logged off? What's your deployment tool?
Answered 10/08/2009 by: turbokitty
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How's the weather in Montreal? I'm heading there for vacation this weekend!
Answered 10/08/2009 by: turbokitty
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Crappy weather... :( Rainy all weekend.

We are using SCCM. Yeah, its terrible. Because SCCM is running with SYSTEM Account, explorer can't be restarted. But we find a way to execute explorer.exe.

We create a new program that execute explorer.exe and we run it "Only when a user is logged on" and it works!

Have a nice weekend T K

If you want a good brew, dieuduciel dot com :)
Answered 10/09/2009 by: darkfang
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Try RestartManagerOption=1 Instead
Answered 10/09/2009 by: Test_This
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How did you solve this problem? I have the same issue with OpenText Enterprise Connect Framework. I deleted the CheckProcessesRunning, but this did not solve the problem.

Answered 10/15/2013 by: Ent€r
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