Received this error when attempting to delete a software label.

Answer Summary:
You need to find what other items are associated with this label, remove them from the label, then only you are able to delete this label.
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  • I found this page while googling this error. My problem was that I was attempting to delete a Smart Label via "Label Management" and what I really needed to do was delete it via "Smart Labels" and then again in "Label Management."
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You need to find what other items are associated with this label, remove them from the label, then only you are able to delete this label. 

Answered 04/18/2012 by: Aaron Cool
Red Belt

  • Yes, i think we all understand this. The real question is how to tell what "other items" are associated with the label still.

    The website here
    http://www.kace.com/support/resources/kb/article/how-to-delete-a-label

    doesn't provide much help, as I do not see an Inventory > Labels tab. (5.4.76847)
    If I could see what KACE thinks is associated with the label somehow, then I could get the label to delete.
    • This article helped me a lot, actually.
      • I agree this helped me out quite a bit as well.
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1

If you have a manual label, you have to delete all the associated "things" that go with it.

In my case, it was a patch label. I had to go to Patch Listing and 'view by' the label in question, then I selected all the paches and clicked Choose Action -> Remove Label. After removing the label in question from all associated patches, I can now delete the label.

The same would apply to software labels, except you'll need to go to software and view by that label.

Answered 06/10/2014 by: Ultimation
Third Degree Green Belt

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