Hey everyone,

I have a project to upgrade our Office 2003 software to the 2007 version for our Windows XP systems. We would be using SCCM 2007 to do this remotely. This is not the first time for installing an Office 2007 product on the PCs, however. We are running an Office 2003/2007 mixed environment because we are using Outlook 2007. Now the time has come to upgrade the remaining Office 2003 products (Access, Excel, PowerPoint, Word) to their 2007 versions. We are using the Office 2007 Professional Plus edition.

Following the advice of a TechNet article (http://technet.microsoft.com/en-us/library/cc178993(office.12).aspx), we installed Office 2007 Outlook by creating an MSP file (OFF2K7OutlookOnly.MSP) via setup /admin. The file settings are as follows:

##########
Setup
1) Install location and organization name:
a) (no changes)
b) Entered our organization name

2) Additional network sources
a) (left blank)

3) Licensing and user interface
a) Entered our VLK
b) Checked EULA box
c) Set display level to "None"
d) Checked "Suppress modal"

4) Remove Previous Installations
a) Selected the 2nd radio button, and set the "Remove" column for each entry to "Remove none" for all apps except Outlook 2007

Features
2) Set Feature Installation States
a) In this tree, defined all as "Not Available" + "Locked" + "Hidden" except Outlook, Shared Features, and Office Tools
b) Set Outlook to "Run all from my computer"
##########

I saved the MSP file in the same directory as setup.exe (i.e., I didn't place it in the Updates folder)

Then I deployed it to PCs via SCCM using the following command line: setup.exe /adminfile OFF2K7OutlookOnly.MSP

Outlook 2007 installed without any problems and it runs well alongside the other Office 2003 products.

Now onto the "Upgrade." Following the advice of the same TechNet article, I modified the OFF2K7OutlookOnly.MSP and saved it under a new file name, OFF2K7Upgrade.MSP. The file settings are as follows:

##########
Setup
1) Install location and organization name:
a) (no changes)
b) Entered our organization name

2) Additional network sources
a) (left blank)

3) Licensing and user interface
a) Entered our VLK
b) Checked EULA box
c) Set display level to "None"
d) Checked "Suppress modal"

4) Remove Previous Installations
a) Selected the 2nd radio button, and set the "Remove" column for each entry to "Remove all" for all apps except Outlook 2007

Features
2) Set Feature Installation States
a) In this tree, defined all as "Run all from my computer", and then
b) Set for Access, Publisher, InfoPath to "Not Available" + "Locked" + "Hidden"
##########

I tested the MSP file by locally applying it to a test PC (just copying it to the desktop and double-clicking). Following lots of installer screen activity, the 2007 versions of Excel, PowerPoint, and Word were installed (Outlook 2007 was also there). However, the 2003 versions of these applications, as well as InfoPath 2003 were not uninstalled or removed--their shortcuts were still in the same Start Menu folder as the 2007 products, and they lauched! Why is this so?

Further, when I access the Office 2007 Add or Remove Features in Add or Remove Programs (Control Panel), only Outlook 2007 shows up in the menu of features that can be added/removed. None of the other Office 2007 applications appear. Why is this so?

Any advice, comments, or insight would be much appreciated.

Thanks...
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First of all perform a full uninstall of all 2003 components - this is the safe & clean way.
After this you can install office 2007, I'm sure it has a option in the msp creation where you can chose a silent install (I'm not sure if you already set this option).
Answered 06/24/2010 by: package_aligator
Orange Belt

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The Office 2007 installation will ONLY uninstall previous versions of Office THE FIRST TIME it is installed. If you run another .msp (if you are intending to add other 2007 applications, remove 2003 applications) against a mixed 2003/2007 environment, it won't remove the previous versions.

In this situation, you should uninstall the Office 2007 (Outlook) installation and then re-install 2007 with your full desired 2007 office suite. At this point it will remove the Office 2003 installation. It's weird, but that's how Microsoft say it should be done.

Good luck.
Answered 06/25/2010 by: michaelnowell
Second Degree Blue Belt

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Right now I'm more concerned about the added features (Excel 2007, PowerPoint 2007, Word 2007) not showing up in the Add or Remove Programs applet even after applying the MSP that changed the states for Excel, PowerPoint and Word from "Locked" + "Hidden" (that's how they were initially deployed to keep users from upgrading those apps on their own) to be unlocked and displayed.

Any clues as to why this is so?
Answered 07/12/2010 by: Marmot
Orange Belt

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*Bump*

Anything?
Answered 07/14/2010 by: Marmot
Orange Belt

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If there's no entry in ARP, presumably the install is setting the relevant registry entry (SystemComponent). If it is, perhaps it isn't being removed on uninstall? Check that first.
Answered 07/15/2010 by: VBScab
Red Belt

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