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Office 2007 installation reboot kills my LiveState script

Hello everyone,

Has anyone experience that Office 2007 aborts a software deployment script? I'm using Symantec LiveState delivery to send Office 2007 (my script points to a network share) a workstation. The script initially executes, Office 2007 installs and right at the tail end, LiveState errors out. I check the error logs and I get either the following error codes:

Error 1641 <-- That's if Office 2007 automatically reboots before the LiveState session ends (which causes to error out)

-- OR --

Error 3010 <-- That's the result I get if I go into the OCT tool, disable all display prompts, unattended installation and add the SETUP_REBOOT property = NEVER....

I'm really stuck. My LiveState script only has one line of code to point to the share but Office 2007 kills the LiveState session because it tries to reboot itself. If I disable the reboot through OCT, LiveState just hangs there (because if you enable SETUP_REBOOT property = NEVER, the Office 2007 installation just stops dead in its tracks, and it can't go to the next line in LiveState, thus hanging)

What can I do? I can't use the REBOOT=REALLYSUPRESS because I'm running the setup.exe followed by the .msp customization file (which i thought would take care of everything).. Creating a config.xml file would be pointless because the OCT is supposed to handle all of that...

Any suggestions? Workarounds? I'll be happy to provide any more info if needed.

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Answers (3)

Posted by: Timanator 15 years ago
Third Degree Blue Belt
0
Hope you found an answer to this already. But I run the install through Livestate with a Batch file. So instead of running the installer through the line of code, I call the Batch and then issue a sleep command to allow time for the job to complete.
Posted by: reds4eva 15 years ago
Second Degree Blue Belt
0
Use a config.xml file, it is only a word or 2 on the command line. A xml file already exists, so just add the command to suppress reboot. Look in the Package KB for the exact command.
Posted by: batman00 15 years ago
Yellow Belt
0
Hi. I try to deploy our Office 2007 with Live State Delivery. I have absolutely no idea how i can do this.

Could someone help me?

All the other software we used the msi. But with office 2007 it doesn't work :-(
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