I am having an issue packaging Office 2000 in a Citrix Terminal Server environment. After deployment when a user runs an Office product for the first time they get a prompt asking for their user name and initials. It only does it once. The thing is it does it for every user who runs the app who is different from the account who installed it. It stores the info. in the profile so it doesn't have to do it again. Thing is in a Citrix environment, we keep the servers clean by routinely cleaning the profiles, thus it pops up again and again.

I've looked for first run entries in both the mst and registry.

I use a Microsoft Office 2000 package to deploy Office 2000 Pro along with an orginal terminal server MST which I changed to go to drive E:\. Of course it is designed to do this and Microsoft hid the actual setting in the MST, so you can't even see or change the setting according to them. My packaging tool is Wise.

Does anyone know how to solve this or have the registry key to edit or add to resolve this issue?
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I believe that the existence of the following keys may prevent "Winword" asking for user information.

[HKEY_CURRENT_USER\Software\Microsoft\Office\XX.0\Common]
"UserData"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\XX.0\Common\UserInfo]
"UserInitials"=hex:XX,XX,XX
"UserName"=hex:XX,XX,XX,XX,XX,XX
"Company"=hex:XX,XX,XX,XX,XX,XX,XX,XX,XX

[HKEY_CURRENT_USER\Software\Microsoft\Office\XX.0\Word]
"UserData"=dword:00000001

Obviously, the "X" need to be replaced with your own numbers.

Adding this should fix "Excel".

[HKEY_CURRENT_USER\Software\Microsoft\Office\XX.0\Excel]
"UserData"=dword:00000001
Answered 12/26/2005 by: WiseUser
Fourth Degree Brown Belt

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