Questions & Answers
How helpful is this to you?
KACE Product Support
How can I setup a ticket rule that sends an alert email to a particular address when ever a ticket is created in a queue (regardless of category)?
[ + ] Show Comments
This knowledge base article should be a good starting point:
If you create a rule and it isn't working post it here and we can help trouble shoot the issue.
Answered 09/17/2014 by:
Create a label for the address. Add that label to the "ticket owners by label" portion of your queue creation under queue configuration for every queue.
Answered 09/16/2014 by:
Answer this question
on this question for clarity
Don't be a Stranger!
Sign up today to participate, stay informed, earn points and establish a reputation for yourself!
Creating Smart Labels
how to copying Replication Share contents manually?
KBOX Trial is a 64-bit Virtual Machine
Anybody with more than 5 Managed Installs with 5.3?
reporting on response time
K1000-agent cause slow login on PCs
Weekly Helpdesk Report (custom fields, multiple conditions, adjust column widths in classic reports)
AppDeploy Repackager Download
K2000 Deployment Appliance Home Page
System Inventory Tool - Dell KACE™
K2000 Deployment Appliance Documentation
Secure Browser - Dell KACE
IT certification gives federal job seekers an edge
K1000 UserVoice Feedback Forum
ITNinja Feedback Forum at UserVoice
Dell KACE Koncept Series: K1000 AMP Settings
Dell KACE Koncept Series: K1000 General Settings
K2000 KBE Manipulator
KACE Native Imaging Toolkit K2000 v.3.4 ONLY
How TO: Track Windows and Office Product Keys
Get alerted before the Maintenance/ Warranty Expiry of any Computer using Kbox
Dell KACE M300 Asset Management Appliance, first new product in systems management for small business enables IT managers to spend less time managing, more time innovating
Managing Dell Servers with the Dell KACE K1000 and Dell Open Manage