I need to uninstall Adobe Illustrator CS3 silently. As per Adobe process, I need to create  xml file for uninstallation and give the path.

 

"C:\Program Files\Common Files\Adobe\Installers\aef45239e3987fdf2a5e406d559eb22\Setup.exe" --mode=Silent --deploymentFile=path to remove.xml file

 

I recorded and created the xml file. When I pass the parametes through command line, it throws Exit code of 7. I have copied locally and it does not help. I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%.

 

Even though the file is present, it shows error.

 

Does anyone know how to resolve this

 

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From this, "I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%." it looks like a problem with this xml file. Try to enclose it with quotes or put somewhere like C:\Temp and see.
I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%. - See more at: http://www.itninja.com/question/not-able-to-uninstall-adobe-adobe-illustrator-cs3#sthash.Pud06sKU.dpuf
I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%. - See more at: http://www.itninja.com/question/not-able-to-uninstall-adobe-adobe-illustrator-cs3#sthash.Pud06sKU.dpuf
Answered 06/30/2014 by: dj_xest
Fifth Degree Black Belt

  • i have tried by copying the file locally and it does not help not does quote
    • What happens if you use the setup.exe from the source instead of the one inside that Common folder? remove.xml and install.xml were created at the same time?
      • it does not make much difference which ever exe I use use. yes both were created at same time when i recorded it
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Try to close Internet Explorer or MS Office or append this to your command line: 

--skipProcessCheck=1

http://www.adobe.com/support/deployment/cs3_deployment.pdf
Answered 07/01/2014 by: dj_xest
Fifth Degree Black Belt

  • i would really appreciate for taking time to answer my questions. however neither skip nor doc does not help. i have closed IE and Office as well. not sure how to go about and Adoe does not help. i see so many customers struck at this point
    • I have just tried those commands with an actual installation of that Illustrator CS3 and I could not replicate your Error code 7. I would say you to try in another machine.
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