not able to uninstall adobe Adobe Illustrator CS3
I need to uninstall Adobe Illustrator CS3 silently. As per Adobe process, I need to create xml file for uninstallation and give the path.
"C:\Program Files\Common Files\Adobe\Installers\aef45239e3987fdf2a5e406d559eb22\Setup.exe" --mode=Silent --deploymentFile=path to remove.xml file
I recorded and created the xml file. When I pass the parametes through command line, it throws Exit code of 7. I have copied locally and it does not help. I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%.
Even though the file is present, it shows error.
Does anyone know how to resolve this
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Answers (2)
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Posted by:
dj_xest
9 years ago
From this, "I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%." it looks like a problem with this xml file. Try to enclose it with quotes or put somewhere like C:\Temp and see.
I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%. - See more at: http://www.itninja.com/question/not-able-to-uninstall-adobe-adobe-illustrator-cs3#sthash.Pud06sKU.dpuf
I looked at .gz file which generated and it says it is not able to find remove.xml in %temp%. - See more at: http://www.itninja.com/question/not-able-to-uninstall-adobe-adobe-illustrator-cs3#sthash.Pud06sKU.dpuf
Comments:
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i have tried by copying the file locally and it does not help not does quote - shekara 9 years ago
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What happens if you use the setup.exe from the source instead of the one inside that Common folder? remove.xml and install.xml were created at the same time? - dj_xest 9 years ago
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it does not make much difference which ever exe I use use. yes both were created at same time when i recorded it - shekara 9 years ago
Posted by:
dj_xest
9 years ago
Try to close Internet Explorer or MS Office or append this to your command line:
--skipProcessCheck=1
http://www.adobe.com/support/deployment/cs3_deployment.pdf
--skipProcessCheck=1
http://www.adobe.com/support/deployment/cs3_deployment.pdf
Comments:
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i would really appreciate for taking time to answer my questions. however neither skip nor doc does not help. i have closed IE and Office as well. not sure how to go about and Adoe does not help. i see so many customers struck at this point - shekara 9 years ago
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I have just tried those commands with an actual installation of that Illustrator CS3 and I could not replicate your Error code 7. I would say you to try in another machine. - dj_xest 9 years ago
