Any ideas as to why when we boot into our 32bit KBE and get to the screen where you can select Scripted Installs etc. we don't have a working mouse or keyboard? If i plug in a USB mouse and keyboard they suddenly work - which suggests a driver problem but i didn't think that \k2000\drivers\drivers\kbe_windows_x86\ needed mouse/kb drivers, i thought it just needed hard drive and network drivers. 

 

When i boot into our 64bit kbe everything is fine. We haven't made any changes and this used to work, but sporadically one day it has stopped. I've tried re-caching the driver feed and re-building a new kbe - no luck.

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  • can you rename this to k2000:...
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Try to make a new KBE with needed PE drivers. Building a new KBE is mostly the fastest way to fix issues as it is not a time consuming thing to do. This is atleast what i normaly do.

Answered 09/19/2013 by: petryb
Third Degree Brown Belt

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If you are talking windows 7 waik make sure you have version 3 installed on the station you use to upload the KBE from.

http://www.microsoft.com/en-us/download/details.aspx?id=5188

Answered 09/19/2013 by: SMal.tmcc
Red Belt

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So I had waik version 2 installed on my x86 machine i've been using to upload the kbe. I upgraded to version 3 (although for some reason in Programs and Features it's still listed as version 2?), added winpe a08 drivers, recached, uploaded a new kbe via the k2000 media manager, attempted to boot into that and i still need to plug a mouse and keyboard into the laptop to be able to select scripted installs. Any other ideas? P.S. I use a VM of Windows 7 32bit to do the upload. It's always worked fine in the past. Just as another test, i uploaded the 32bit kbe from my 64bit machine (the one i'd successfully made the 64bit kbe from that has a working mouse and keyboard) and it's still having the same issue.

Answered 09/19/2013 by: richarhila
Purple Belt

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