No longer able to boot into Kace2000 boot environments since updating to 4.0.695 on Dell E7470s
The Dell E7470s we have will PXEv4 boot into Kace good but when I choose a boot environment it hangs up on the Windows 10 splash screen. These machines booted and imaged fine before the update to 4.0.695 and they are the only model we have currently affected. I have created several new boot environments since trying to get it to work using the K2000 Media Manager, x64 bit architecture, and ADK 10 setup process. I have both the E7470 Windows 7x64 and 10x64 drivers in the driver feed. I have also went into the Kace2000 server directory and manually copied the contents for the E7470 from the post-install driver feed to the standard environment driver feed. Once again, creating new boot environments each time. I have watched the E7470 drivers populate into the boot environment through the Dell Media Manager boot environment creator tool. The first round of these machines that we purchased pre-4.0.695 and pre-UEFI booting all worked fine. I do not want to roll back over to legacy booting. I really feel like I'm missing something here but can't put my finger on it.
Everything is good to go. Thanks all! This is the response I got from Quest for anybody else that may run across this... "Glad that worked out, our guys who have access to tether have modified an internal configuration file from the K2000 appliance that adds a sleep 20/30 that I believe delays the boot process slightly so that it does not hang at the Windows logo. As you have already noticed this issue does not affect all models. We are putting the models we receive reports about for the issue on a list, so hopefully we will soon have a permanent fix to resolve this issue. I'm going to archive this service request ticket, and if you receive a survey please let us know we (or I) are doing, much appreciated. Have a great week."