I'm new to KACE and I'm trying to write a script that would include the key code within the installation, very new, and not sure were to start.  If anyone could point me into the right direction

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What is the program you are trying to install?  What does your current script look like?  Need more info...

Answered 08/07/2013 by: nheyne
Red Belt

  • trying to install adobe acrobat 9 standard. i didn't write a script. don't know where to begin..although ultimately i would like to do a silent install
    • Found this with some googling:
      msiexec /i <PATH to Acrobat.msi> ISX_SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" /qn
    • Or you could use the Customization Wizard: http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993
  • do i include the path in the "<>" brackets?
    • No, in place of the brackets. So msiexec /i C:\Adobe\install.msi.......like that.
  • doesn't work just get a "windows installer screen" the full file path kace is trying to push is msiexec.exe K:\TSS\Pub Folder\Software\Adobe\Acrobat\Acrobat 9 Professional\Adobe Acrobat 9 Pro> ISX_SERIALNUMBER=1111-1111-1111-1111-1111-1111/qn / /i /i /i "acropro.msi"
    • You forgot the /i
    • Your syntax in that command needs to be cleaned up severely
  • where?
    • msiexec /i
    • Try this:
      msiexec.exe /i K:\TSS\Pub Folder\Software\Adobe\Acrobat\Acrobat 9 Professional\Adobe Acrobat 9 Pro\acropro.msi ISX_SERIALNUMBER=1111-1111-1111-1111-1111-1111 /qn
  • still not working. getting window installer screen.. but no installation
  • anyone know what i'm doing wrong?
    • Will it install if you leave out the ISX_SERIALNUMBER parameter? Also, I just realized that the path you have there is for Pro, not Standard. Not sure if that makes a difference though...
    • Keep in mind that by default everything runs as SYSTEM. SYSTEM doesn't have rights to "K:". Create an Online Script, and run as a user with rights to that share. Even better ZIP your install files and upload them. Create a managed install out of it.
  • oh it is pro version...i'll try without the serial #
    • If it still doesn't work, I would look into the Customization Wizard in the link above.
  • There are some deployment tips here:

    Also, I would recommend using a managed install for deploying software and not a script.
  • i can deploy the software, but i need the script so i can install without having to enter the product key, i want to make it automatic, and hopefully silent down the road
  • Install the program on one system.
    Run on this system c:\Program Files (x86)\Dell\KACE\runkbot 4 0 or force the update inside the inventory of the KBox.
    Create a Managed Install (Point to Distribution->Managed Install) as soon this has been finished.
    Upload the installation file and modify the installation parameters field.

    This should be a part of your jumpstart trainings.
    Also you may call support for helping you with that, as it looks like you never worked with msi and silent installations.
    I know it is not very easy but if you done this a few times it runs without any problem
  • i've created managed installs, just need help with the scripting to add to the perameter section
    • K:\TSS\Pub Folder\Software\Adobe\Acrobat\Acrobat 9 Professional\Adobe Acrobat 9 Pro\acropro.msi has spaces, so it needs to be quoted. Also note dugullett's comment about running as System. Use the Customization wizard, makes deployment much easier.

      msiexec /i "K:\TSS\Pub Folder\Software\Adobe\Acrobat\Acrobat 9 Professional\Adobe Acrobat 9 Pro\acropro.msi" ISX_SERIALNUMBER=1111-1111-1111-1111-1111-1111 /qn
  • i've used the customization wizard, but i'm getting a error 1327 invalide drive when i try to execute the command

    my script is msiexec.exe /i AcroPro.msi TRANSFORMS=AcroPro.mst

    i created a zip file that contains all the other info
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