Hello Ninjas,

First post! I've found a lot of great information but now I'm stuck! I've been asked to deploy Adobe Reader to a test group by EOD, or else were going to use a contractor. Yikes! I'd love to run KACE but I'm way outside of my comfort zone.

I followed the guide here http://www.itninja.com/blog/view/k1000-adobe-reader-xi-deployment-and-customization but I can't figure out why the installation isn't happening. It seems like it isn't downloading.

Here are some screenshots of how I have it configured: http://imgur.com/a/MKhbh, http://imgur.com/vPLbc8b

RESOLUTION EDIT: Got some great help from KACE support. Issue ended being two fold: primarily the password for the Download Path User was wrong. Secondarily our replication PC is on Windows Pro which only allows 20 concurrent connections.

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this is the MI for 11.0.0.01, should be same for 11.0.04 just different exe

Answered 10/03/2013 by: SMal.tmcc
Red Belt

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From the screenshot, it looks like the "Managed Action" is set to "Disabled". MIs won't trigger if the Managed Action is disabled. You need to change the action to "Execute Anytime"

Answered 10/03/2013 by: AbhayR
Fourth Degree Black Belt

  • I had it like that but some were disabled in the SS since I have 3 different versions I was trying.
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I use this in the Installation Command under configure manually: AdbeRdr11003_en_US.exe /sAll /rs /l /msi /qb- /norestart EULA_ACCEPT=YES

Obviously It's 11.0.03 but you just change the EXE to 11004.

I also use Limit Deployment to Labels which I have previously setup with SmartLabels for older versions.

 

Answered 10/03/2013 by: petelanglois
Fourth Degree Black Belt

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