MSI log install failures
Can anyone help, after distribution I have found multiple applcations are not installing, the failed install logs show the following; a successful installation doesn't show the "Note: 1: 1314: 2: ..." line and continues to install.
It is not specific to one application or any particular machine.
MSI (s) (F4:7C) [02:41:10:154]: Note: 1: 1314 2: \\server1\winXP\Desktop\Appfolder1_1XPp1
MSI (s) (F4:7C) [02:41:10:154]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (F4:7C) [02:41:10:154]: MainEngineThread is returning 2
It is not specific to one application or any particular machine.
MSI (s) (F4:7C) [02:41:10:154]: Note: 1: 1314 2: \\server1\winXP\Desktop\Appfolder1_1XPp1
MSI (s) (F4:7C) [02:41:10:154]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (F4:7C) [02:41:10:154]: MainEngineThread is returning 2
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Posted by:
brenthunter2005
17 years ago
1314 means that the specified path is not available.
Do you have any idea why the MSI would be looking for this path?
Do you have any idea why the MSI would be looking for this path?
Posted by:
Naffcat
17 years ago
That path contains the msi source files. Do you have anymore information?
Posted by:
brenthunter2005
17 years ago
If the Windows Installer engine is unable to connect to the source files, then that would obviously explain the 1314 error message and why the packages are failing to install.
Are you sure that the client can connect to this path using the context that the MSI is installing under?
What messages precede the 1314 error?
What type of distribution system are you using?
Are you sure that the client can connect to this path using the context that the MSI is installing under?
What messages precede the 1314 error?
What type of distribution system are you using?
Posted by:
Naffcat
17 years ago
Preceding the 1314 error is the following ...
MSI (s) (F4:7C) [02:41:06:265]: ******* RunEngine:
******* Product: \\server1\winXP\Desktop\Appfolder1_1XPp1\App1_1XPp1mch.msi
******* Action:
******* CommandLine: **********
MSI (s) (F4:7C) [02:41:07:624]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (F4:7C) [02:41:08:238]: Machine policy value 'DisableUserInstalls' is 0
The strange thing is during the script (which installs multiple applications) ... sometimes one application install fine from the same server and then another will not. I can run the same script on the same machine an sometimes it will work sometimes not. Would you say this points to a server problem?
Where did you find your information on error 1314 from? - I couldn't find anything conclusive to say it was unable to find the path.
MSI (s) (F4:7C) [02:41:06:265]: ******* RunEngine:
******* Product: \\server1\winXP\Desktop\Appfolder1_1XPp1\App1_1XPp1mch.msi
******* Action:
******* CommandLine: **********
MSI (s) (F4:7C) [02:41:07:624]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (F4:7C) [02:41:08:238]: Machine policy value 'DisableUserInstalls' is 0
The strange thing is during the script (which installs multiple applications) ... sometimes one application install fine from the same server and then another will not. I can run the same script on the same machine an sometimes it will work sometimes not. Would you say this points to a server problem?
Where did you find your information on error 1314 from? - I couldn't find anything conclusive to say it was unable to find the path.
Posted by:
brenthunter2005
17 years ago
OK, that extract of the log tells me that the MSI is at a very early stage of trying to run.
Is your MSI trying to install other MSI's by any chance?
Have you been able to prove that the Windows Installer engine is able to connect to the source path?
PS: The 1314 error code & description should be in the Windows Installer SDK documentation.
Is your MSI trying to install other MSI's by any chance?
Have you been able to prove that the Windows Installer engine is able to connect to the source path?
PS: The 1314 error code & description should be in the Windows Installer SDK documentation.
Posted by:
Naffcat
17 years ago
Is the SDK documenation installed by default or will I need to download it?
Posted by:
brenthunter2005
17 years ago
Hello,
The Windows Installer SDK is a download from Microsoft.
Or you can browse the entire Windows Platform SDK at http://windowssdk.msdn.microsoft.com/
The page for the Windows Installer Error Reference can be found at http://windowssdk.msdn.microsoft.com/library/default.asp?url=/library/en-us/Msi/setup/windows_installer_error_messages.asp
The Windows Installer SDK is a download from Microsoft.
Or you can browse the entire Windows Platform SDK at http://windowssdk.msdn.microsoft.com/
The page for the Windows Installer Error Reference can be found at http://windowssdk.msdn.microsoft.com/library/default.asp?url=/library/en-us/Msi/setup/windows_installer_error_messages.asp
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