My husband and I are trying to find out why we cannot update or unistall/reinstall Quicktime. We are getting an error that says: "The feature you are trying to use is on a network resource that is unavailable" We cannot do anything, any ideas??[:@]
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

0
QuickTime (QT) was probably originally installed from a source which is no longer available. To fool Windows Installer into believing you have a QT-free machine, you need to obliterate the information it uses to determine the installed state.

Obtain and run MSIZap. It's part of the MSI SDK which is overkill for one utility but it may be available elsewhere as a stand-alone download. You need to pass QT's Product Code to MSIZap. You can obtain that from the registry by browsing HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall: the GUIDs listed there are the Product Codes. You can tell which belongs to QT because, as you highlight each GUID, the right-hand pane of RegEdit will include an entry 'DisplayName'.
Answered 07/31/2007 by: VBScab
Red Belt

Please log in to comment
0
Let's go WAAAAAAAAAAAAAAAAAAAAAAY out on a limb here...do you think maybe your MSI is set to target 64bit Windows?
Answered 01/10/2012 by: VBScab
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity