I am trying to package Office 2003 by using the setup capture (though the MSI is already there and i could have made one MST for customization, but its user's requirement are to do so).

after launching the shortcuts it gives me error message saying that ' office is not installed for this user.run setup to install the office for this user.'
This error is coming for the user for which i have installed it too.

if some one has faced issues similar to this and knows any resolution for this please let me know.

thanks
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silly silly silly.

If its already a MSI, then create a MST.

As a rule of thumb - NEVER capture a MSI.
Answered 07/14/2005 by: brenthunter2005
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If your customer "thinks" they want Office repackaged, it is really up to you to explain why this is such a bad idea. It is already an MSI (and a very complex one at that). You will cause limitless problems repackaging this application. Take a look at the Custom Installation Wizard (CIW) provided with the Office Resource Kit (free from MS) and you will see it is very easy to do it correctly.
Answered 07/14/2005 by: bkelly
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Answered 07/14/2005 by: Bladerun
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(though the MSI is already there and i could have made one MST for customization, but its user's requirement are to do so).
Sometimes the best thing to do for a customer is to adamantly refuse to do what they ask. This is one of those times. Office is an unusual MSI in that it should only, and I mean only, be transformed by an MST made with the Custom Installation Wizard in the Office Resource Kit. If not you are 100% guaranteed to run into a problem during packaging or post deployment because Office has a lot of essential Custom Actions that will not be part of the captured install. Sooner or later, something won't work.

If I were in your position, I'd explain to the customer that capturing Office is a very bad direction full of problems. Office must be an exception. If they insisted, and it came right down to it, I would point blank refuse to capture Office because I will not perform work that is guaranteed to cause my customers major problems in the future. I will not soil my reputation of producing solid work just to make a customer temporarily happy. (and if that's said in a calm, professional manner very few customers persist.)
Answered 07/14/2005 by: VikingLoki
Second Degree Brown Belt

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