Microsoft Office 2007 help files error
After creating a Microsoft Office 2007 SVS layer and distributing it, we have run into a weird problem with the help files. The first time you activate help from eks. Excel or Word there is no problem. Opening help after that doesnt work, and we get this error: "There is a problem with one or more of the installed Help files. Please
repair your Office installation and try again."
It doesnt matter if it is Word help or Excel that is opened first. After the first help open, it wont work in any Office 2007 program.
If we reset the layer, then help can be opened 1 time again.
Has anyone else had this problem? Or does anyone have any clues to a solution?
repair your Office installation and try again."
It doesnt matter if it is Word help or Excel that is opened first. After the first help open, it wont work in any Office 2007 program.
If we reset the layer, then help can be opened 1 time again.
Has anyone else had this problem? Or does anyone have any clues to a solution?
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Answers (1)
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Posted by:
AngelD
15 years ago
Must be something that the "C:\Program Files\Microsoft Office\Office12\CLVIEW.EXE" file performes that "breaks" something in the layer.
Try to find out what it writes with Process Monitor, you need to run this within the layer.
Try to find out what it writes with Process Monitor, you need to run this within the layer.
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