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Message Box in system account

Hi,
I am trying to install an application using sccm. But the installation is not completing. I think it is displaying some error message in the system account. How to see what is the error. I have admin rights in the machine but doesnt have system account credentials.

I can see that process for installing the applicaiton is running but never ending. If run the installtion in my Admin account it is running perfect.

I cehcked in the event viewer nothing is specific to my installtion.

Can anyone help me how to deebug this?

Thanks,
Bineesh

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Answers (7)

Posted by: Nicole 12 years ago
Senior Yellow Belt
0
Run in it system context, using psexec.
Posted by: kardock 12 years ago
Second Degree Green Belt
0
don't you have a log file with your installation to troubleshoot stuff like that?
Posted by: anonymous_9363 12 years ago
Red Belt
0
If the package comprises an MSI, I'd bet a fair sum that there is a Custom Action being run which appears only in the InstallUISequence but not in the InstallExecuteSequence.
Posted by: GrGrGr 12 years ago
Orange Belt
0
ORIGINAL: Bineesh

Hi,
I am trying to install an application using sccm. But the installation is not completing. I think it is displaying some error message in the system account. How to see what is the error. I have admin rights in the machine but doesnt have system account credentials.

I can see that process for installing the applicaiton is running but never ending. If run the installtion in my Admin account it is running perfect.

I cehcked in the event viewer nothing is specific to my installtion.

Can anyone help me how to deebug this?

Thanks,
Bineesh


Win7:
Go to services.msc
Interactive Services Detection (UI0Detect)
Start or restart it.
An additional window should appear in your taskbar.
Posted by: kardock 12 years ago
Second Degree Green Belt
0
in sccm, set your installer with interact with user. that way, if there is a popup, you'll see it.
Posted by: Bineesh 12 years ago
Senior Yellow Belt
0
I can able to figure out using psexec.exe running in system context interacting with user.

Run the command psexec.exe \\<machine name> -i <session id> -s command

Application was searching for some folder on desktop that is not available for the system user. So it was prompting to browse the file. Finally decided to capture the exe.

thanks alot for all your help.

Regards,
Bineesh
Posted by: mahendraKumar 12 years ago
Senior Yellow Belt
0
@bineesh ,

You can capture the install ...
one of the application i also faced the same issue ...

i used vbscript to install the application in system context by creating desktop folder for System Account here is snapshot of it ...

sysprofile = strwindir & "\system32\config\systemprofile"

fso.createfolder sysprofile & "\Desktop"

oshell.run "setup.exe"
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