I have a problem whith software,I need to install it and show where is lockated database, and it should be on R:\, after registration all works perfectly,but when i created msi,the program after launching it cant find that mapped drive,so how can i get in my msi that it takes that mapped drive?
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How does the application know where the path to the database is? Chances are it's configured in a registry key or an .INI file. You should be looking there and ensuring that your packager captures this information -- or you manually inject it yourself post capture.
Answered 08/17/2009 by: fault
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i am saying that i have instalation,and need to be configured database wich location is on drive R:\ , and after everysing is completed, i make repackaging, but when i installing maded msi it is asking to configure the database again,but i need that it dosent ask it
Answered 08/17/2009 by: lanselots
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are you saying your shortcuts need to be pointing to R:\ or are you installing installdir to R:\

have you checked or edited any reg or ini file entries
Answered 08/17/2009 by: cygan
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the instalation installs on C:\Program files , but need to show that database is lockated on drive R:\ and inshore, that programm takes configured database from it
Answered 08/17/2009 by: lanselots
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the instalation installs on C:\Program files , but need to show that database is lockated on drive R:\ and inshore, that programm takes configured database from it
from what I can understand you are installing to c:\program files
where do you shortcuts point to?

have you done a gap capture to see if you have missed some files, reg keys, ini files etc on your first capture

during the first capture did you launch the app to see if it created any hkcu keys with the database settings
Answered 08/17/2009 by: cygan
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If the application picks up the presence of its database file in the same location as its EXE, then you need to set the shortcut's working directory. If, as already asked, it uses some other mechanism such as a registry or INI file entry, then you need to direct your attention to that entry.
Answered 08/17/2009 by: VBScab
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Answered 08/17/2009 by: cygan
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ok, i gona try to explane my problem again.
I have application, before instalation, i need to map new drive R:\ in which i copie the database files, after that i install media,launching it and show the programm, that database files are lockated on that R:\ disk, he understands that and after acception launch program without problem,i repackiging that and get irp file,after what i get ism file,i make msi and after installing it i need to show again that the files for database is lockated on R:\ drive, and i would like to know,what should i do in that ism, to make that it after installing msi dont ask me any more to show where is database files lockated.
thanks
Answered 08/17/2009 by: lanselots
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Yeh, we get it.

OK, I'm going to try and explain my response again.

Forget about your MSI for now. How does the application "know" where the database is when the vendor's installer runs? Does it set the shortcut's Working Directory? If so, where does it "point" that directory? If not, what mechanism does it use to locate the database location?
Answered 08/17/2009 by: VBScab
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first of all i run setup.exe, after instalation in the database is lockated license, so if i show it location on drive R: it takes it and starts program, but it dosent keep those setings after i capture it

also it makes some DAT file, in wich is showed location R:\..........\........ but the name of that file contains my user profile name
Answered 08/17/2009 by: lanselots
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ok got the gist now [:D]

you mapped to the R:\ drive
copied database files to a share on R:\
installed your media
launch the shortcuts and viola it works

but when you created the msi and when you lauched the app . the database on R:\ could not be located. that's the problem right
Answered 08/17/2009 by: cygan
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yes u right
Answered 08/17/2009 by: lanselots
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so is there any sagestions?
Answered 08/17/2009 by: lanselots
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the settings you are talking about are they reg keys
if they are can you not add them to your package

what is the name of the app
Answered 08/17/2009 by: cygan
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no they are mdw and wdb files, and it is Sektionsdata 4.5 software
Answered 08/17/2009 by: lanselots
Fourth Degree Brown Belt

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a gap capture will tell you what is missing

during your capture did you map to the R:\ drive and copied the datase files
and also launching the shortcuts to create any keys or any file settings

where do your shorcuts point to
Answered 08/17/2009 by: cygan
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thanks for your all problem reslovination,but i figured my self,and that is realy stupid thing,that i missed one file,which i deleted in irp file
Answered 08/17/2009 by: lanselots
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Keep in mind that if you're installing this MSI with the local service account, you can't access mapped drives. You'll need to install the application with an admin account or the user's account if they have elevated privileges.
Answered 08/17/2009 by: turbokitty
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which i deleted in irp file
installshield sorry I am a Wise Package Studio guy anyday , all week , allyear [:D]
Answered 08/17/2009 by: cygan
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ORIGINAL: cygan
installshield sorry I am a Wise Package Studio guy anyday , all week , allyear [:D]


Poor guy, you're living in the past...

[:D]
Answered 08/17/2009 by: turbokitty
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Poor guy, you're living in the past

how can I be poor when I have a healthy bank account

I must be living in the past with skills in app-v , citrix 4.5 etc [:D]
Answered 08/17/2009 by: cygan
Fifth Degree Brown Belt

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this isn't an MSI problem it's a network problem; you or your network team need to make sure everyone gets standard drive mappings if you're going to install from drive letters.
Answered 08/17/2009 by: aogilmor
Ninth Degree Black Belt

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