Mangled in tickets using Office 365
Hi we use office 365 so cannot follow the this http://www.kace.com/uk/support/resources/kb/solutiondetail?sol=SOL115897 Has anyone that uses the kbox helpdesk along with Office 365 been able to get the helpdesk tickets to be delivered plain text?
Community Chosen Answer
Connecting to PowerShell for Office 365
Then use the following commands worked for us.
Set-CASMailbox -Identity <email of account> -PopMessagesRetrievalMimeFormat 0
Set-CASMailbox -Identity <email of account> -ImapMessagesRetrievalMimeFormat 0
Set-CASMailbox -Identity <email of account> -PopUseProtocolDefaults $False
Thanks to MichaelMc for the 3rd command.