Managed software installation partial failure
We have a satalite office in Santiago that I wanted to apply the latest DST hotfix from Microsoft (.msu). I went through the process of installing it on my PC and then forcing the inventory. So I created the managed install package and deployed it to the remote site. The majority of the systems failed and I don't know why? Only 5 of 56 computers got the patch. I can't find anything on the client's event viewer or server logs that would explain the high rate of failure. Any ideas?
Cheers,
Michael
Answers (3)
It was a managed install that would deploy to machines with a specific label.
Server Version: 5.4.70402
Agent version: 5.4.5315
Thanks.
Have you enabled debug on the agent and re-run the managed install on a system that fails? You can look in the kdeploy log to see why it's failing.
What are the prerequisites for the hotfix? Does it require a restart or browsers to be closed? It's possible that it's failing for a reason external to the Kbox such as the computer itself needs a restart before the patch can be applied.
Since it was installed on 5 systems, I don't think it's your managed install, but you might check it against this: http://www.itninja.com/blog/view/deploy-a-microsoft-hotfix-using-a-managed-install-in-the-k1000