Guys

I've created a managed install job to upgrade Office 2010 to Office 2013.

The install is working fine and does what it's meant to do.

Office 2013 goes to version 15.0.4420.1017 and the info bar at the bottom will show that the application suite is installed.

However, a number of hotfixes/patches are available for Office 2013, which when applied update the version to 15.0.4569.1506

When this happens the managed install then thinks that Office 2013 is not installed and started to try to install again

I know this is because it's linked to the software title but it there a way around or updating the install to pick up all versions of Office 2013 ?

0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Community Chosen Answer

1
I updated my managed install to include Office 2013 Service Pack 1 which brings the version to 15.0.4569.1506.


Answered 06/11/2014 by: chucksteel
Red Belt

  • Hi All,

    Im trying to install two different McAfee packages but both are same version with different configuration, one frame pkg for Region1 and another for Region 2, how i can do this MI ?

    when I create new managed install im able to associate only one file at a time, any idea how can i perform this ? as i need to perform the two installation with different configuration at a time..I have zipped both the frame pkgs, and trying to call as below

    Managed Install 1:

    Override Default Installation
    Full Command Line:
    FramePkg1.exe FRAMEPKG /INSTALL=AGENT/SILENT

    Managed Install 2:
    Override Default Installation
    Full Command Line:
    FramePkg2.exe FRAMEPKG /INSTALL=AGENT/SILENT

    would this work?
Please log in to comment

Answers

0

Ok - so you're including the service pack as part of the install. That's fine to a point but it doesn't get me past my issue.

I have the same issue with CRM 2013 roll up 2. Once it goes it , roll up 1 tried to reinstall as the managed install says that version isn't in place (which is true) but roll up 2 supersedes roll up 1 . It would be better to have the option to link the software to a label as opposite to the software inventory version.

Answered 06/11/2014 by: FergieMan
Third Degree Green Belt

  • I agree that this is an issue with how KACE manages software installations. Our plan is to turn off the Office distribution once it has been installed on the majority of systems. Then when the next update comes out that changes the version we won't have conflicting managed installs.

    I believe there's a way to sort this out with smart labels, also.
    • I second the smart label suggestion; Have one smart label to target machines that need 2013 then another that they join once it's installed (dropping out of the first smart label)
Please log in to comment
0

Fair enough. Im still on version 5 of the Kace 1000. I don't think going to v6 gives me any benefits in terms of managed installed.

 

Basically, I'm not doing anything incorrect , it's just how the system handles & manages the install.

Answered 06/11/2014 by: FergieMan
Third Degree Green Belt

Please log in to comment
0
Try creating a smart label that targets the MI to machines with versions of Office < 15.0.4420.1017. Or target it to only include machines without Office 2013 (any version) installed...
15.0.4420.1017#sthash.y47neFWx.dpuf
15.0.4420.1017#sthash.y47neFWx.dpuf
15.0.4420.1017#sthash.y47neFWx.dpuf
Answered 06/11/2014 by: jegolf
Red Belt

Please log in to comment
0
create a custom software inventory that ls a file exist and looks for one on the exe office installs.  then tie your Mi to that software
Answered 06/11/2014 by: SMal.tmcc
Red Belt

Please log in to comment
0
custom inventory rule - yes , I like , I like.....
Answered 06/11/2014 by: FergieMan
Third Degree Green Belt

Please log in to comment
0
here is one I did for our custom google apps which I just placed a text file to see during the install, but you can look for something like word.exe or the presence of the office v15 registry keys.



the associated file is the zip I uploaded in the MI



Answered 06/11/2014 by: SMal.tmcc
Red Belt

  • The Mi is assigned to all windows machines. Google apps does updates and this never reruns
Please log in to comment
Answer this question or Comment on this question for clarity

Share