Managed Installation showing "not installed" for status, yet the MSI installed just fine?
I'm trying to find a solution to keep Adobe Flash Player constantly up-to-date for all 3000 machines. I figured the managed installation would work best - put all the labels into the managed installer and have it auto-update in the background. Once a new version comes out, replace the MSI and it should auto-update them all again....right? (my first time doing something like that).
Anyways, I've tested deploying it to a 7 and XP box through managed installation next check-in. It installs in the background just fine - but when I view the status report when going into the managed installer, it shows Status: "Not Installed" in red.
I can't assume this is normal, right? What am I doing wrong? I'd always like to know which ones aren't installed and which ones are.
Here is a picture of my distribution:
http://dl.dropbox.com/u/119117/kace1.PNG
(I dont plan on having the custom message kept - just for testing purposes)
Anyways, I've tested deploying it to a 7 and XP box through managed installation next check-in. It installs in the background just fine - but when I view the status report when going into the managed installer, it shows Status: "Not Installed" in red.
I can't assume this is normal, right? What am I doing wrong? I'd always like to know which ones aren't installed and which ones are.
Here is a picture of my distribution:
http://dl.dropbox.com/u/119117/kace1.PNG
(I dont plan on having the custom message kept - just for testing purposes)
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Posted by:
GillySpy
12 years ago
Did it install?
If so did you have the machine check-in again to report it's new inventory?
Are there any flash player entries created by it that you should be mapping to instead of "Adobe Flash Player 11 (IE 32bit) (11.1.102.62)"?
http://www.kace.com/support/kb/index.php?action=artikel&cat=4&id=821&artlang=en
If so did you have the machine check-in again to report it's new inventory?
Are there any flash player entries created by it that you should be mapping to instead of "Adobe Flash Player 11 (IE 32bit) (11.1.102.62)"?
http://www.kace.com/support/kb/index.php?action=artikel&cat=4&id=821&artlang=en
Posted by:
steelc
12 years ago
It's important to make sure that you upload the installer for the correct version that's listed in KACE. If you just replace the MSI file and it installs, then KACE won't know that it installed correctly. Meaning that if you have the installer for version X uploaded, but KACE thinks it is for version Y, then it won't register that version Y is installed.
Also, remember that the order of a client check-in is Inventory, Scripts, Managed Installs (or something like that). Until the next inventory cycle runs the KACE inventory won't report that the software is installed. This took me a while to understand, but now I always remember to go back and force the client to check-in a second time to update the inventory.
Also, remember that the order of a client check-in is Inventory, Scripts, Managed Installs (or something like that). Until the next inventory cycle runs the KACE inventory won't report that the software is installed. This took me a while to understand, but now I always remember to go back and force the client to check-in a second time to update the inventory.
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