Hi!

I have a very important question about this product, i have vendor msi, it works for administrator very well, but when i login as limited user it doesn`t, so my question is, have any one tried this product on limited user accounts, should it work for them, because i gived all permissions what i could (for all folders, registry and so on) but still not working for limited users. please give me some sogestions, may be it doesnt work for limited users, or may be i missing something?
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still not working for limited usersWhat do you mean? It's unclear as to whether the install fails (all apps should be installed by an account with administrator-level privileges) or whether the application fails to start for the user after a successful installation by an administrator-level account.
Answered 12/30/2009 by: VBScab
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I installed program as administrator, launching it and it works, but when i loged in as limited user it starts, but i cannot do anything, it saying that you need administrator permisions to use it, so i gived all permissions what i could but it does not works, i looked in to internet, and did not find anything about, why it not working using limited accaount, and i have heard that when you using something like nero, it can be used only by administrator, but i need prof for that, taht MacDrive 7 do the same, and that is why i am asking, does have any one tried it
Answered 12/30/2009 by: lanselots
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Which OS is this? If it is Vista you could try using the Force Admin Shims and others using ACT as well to make it work for normal users. Try launching the application as an Admin, and see if it works.

Or better contact the vendor.
Answered 12/30/2009 by: ghosh.kunal
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it is XP OS, and still i did not find solution for that
Answered 12/30/2009 by: lanselots
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i gived all permissions what i could but it does not worksSo, have you read my signature? Or any of the replies to you (and others) in the past? Has the magic word 'ProcMon' not infiltrated your consciousness yet? :)

Iin my opinion, you cannot, cannot, CANNOT do this job (or, frankly, any job in a "support" environment) without using ProcMon or something similar. It will instantly show you what access the application is requesting and where it fails to get that access.

Having said that, I recall an application from many moons ago (not this one) which checked explicitly whether or not the actual Administrator account was used to run it. An account in the local 'Administrators' group failed: it *had* to be the 'Administrator' account. Needless to say, that application was thrown out.
Answered 12/30/2009 by: VBScab
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Also i have said that i used everything, also procmon, and gived nessecery rightds, but any way it not working properly for limited users
Answered 12/30/2009 by: lanselots
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Ah, you must have used an invisible font in that case.

Anyway, if your assertion is that ProcMon was unable to determine why the app required administrative privileges, your only recourse is to contact the vendor, as Ghosh suggested earlier.

One thought before you do that...

If you're trying to use MacDrive in its sharing capacity, does the machine allow anyone to create a Windows share? I suspect not.

If you're using it as a CD/DVD burner, perhaps the same restriction has been applied, for which the BurnRights executable was created for Nero, viz. the ALLOCATECDROMS registry setting?
Answered 12/30/2009 by: VBScab
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