Mac K1000 agents not auto-updating
Thanks to Kace support, we got our K1000 patched up to 5.3.53177 . This is good. We have Mac and Windows agents loaded on K1000 at this version. I've set up an automatic Agent Update setting with these settings:
Update Broken Agents (tried checked for a week and unchecked for a day)
Limit Update to Labels (I have four macs and two windows PCs in this label)
So far, the windows agents are updating after some short period of time. None of my Macs are updating, however, no matter what settings I've changed. I've rebooted, verified that I have AMP connectivity, forced inventory updates, etc.
Any ideas where to start with these? Eventually I want to upgrade our K1000 to 5.4, but 99.9% of our clients aren't on the latest 5.3 agent yet, and I understand we need to get to 5.3 before getting the back end to 5.4.