m new to Kace and I'm just wondering if this approval process is possible and if so, how do I set it up ?
-
charliewalker8
- How helpful is this to you?
- Average Rating 0
- 846 views
- 11/14/2013
If the ticket needs an approver to close a ticket......How I can get the system to email the approver....
Ticket Rule can do it but unsure of the code
1 Comment
[ - ] Hide Comment
There are no answers at this time
Comments
-
-
chucksteel
-
-
4 years ago
-
-
You don't necessarily need a rule to email the approver. You can use the Email on Events rules available on the Queue Configuration page.
Please log in to comment