/bundles/itninjaweb/img/Breadcrumb_cap_w.png

If the ticket needs an approver to close a ticket......How I can get the system to email the approver....

Ticket Rule can do it but unsure of the code

1 Comment   [ - ] Hide Comment

Comments

  • You don't necessarily need a rule to email the approver. You can use the Email on Events rules available on the Queue Configuration page.
Please log in to comment

There are no answers at this time
Answer this question or Comment on this question for clarity

Answers

Admin Script Editor
Admin Script Editor is an integrated scripting environment available free here at ITNinja

Share