We have been having some issues getting some of our machines to update.  If we manually go into the machines and delete the files under: C:\ProgramData\Dell\KACE\kbots_cache\ directory and the C:\ProgramData\Dell\KACE\patches directory and retry patching - it works.  What I am looking for is a way to script deleting these files and then just target the machines if they fail.  What is the best way to script this process in the KACE?

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You can create a delete file script and then create a smart label that looks for machines do not have a certain update that you have deployed on them and also have checked in since the date that update was released.

Answered 01/29/2013 by: SMal.tmcc
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