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Local Network URL's in Ticket System not working correct

  • FSchmelzle
    Yellow Belt
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  • 05/29/2015
Hi,

we have the following Problem with our ticketing System.

Sometimes local area network links doesn't work.

If i'm copying them to Notepad they look absolutely normal, if i copy it from Notepad to Explorer they aren't working.
If i'm copying them directly to Explorer they aren't working.

Interesting is the following:
If I'm copying the link to a unix compatible Editor (like Proton) the links look like this
\?\?d?a?t?a?s?e?r?v?e?r?\

Whats going wrong?
Any ideas?


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  • Can you provide more details of where these links reside? Are they in a ticket comment?
  • Yes, they are in a Ticket comment.
  • Can you show a complete copy of one of those URL's?
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