Hi All

I have now been busy with Ixos Livelink 9.5 now for days

i have to deploy the application in SCCM2012R2 through application management and not normal software distribution

I get a failure code of 0x87D00324(-2016410844). and I know it is because of a faulty detection rule :-(

ps non of the detection methods worked although the app does install

I used the MSI to build thedeployment application

From this it pulled in the detection for Windows Installer {96538711-469D-4B19-B2F3-F1E49F4A9E0E}

next I tried to use the registry - I ran procmon to see what changes was made to the system

I tried using the following registry keys -neither worked



i also tried using

C:\Program Files (x86)\IXOS\bin\alviewer.exe

has Anybody done this app before

please help me I woulld really appreciate it -

kind regards Mike






1 Comment   [ + ] Show Comment


  • If you've tried all of those options, something else is wrong with the deployment. I've run into that same problem when deploying an MSI as an Application. It was a while ago so I don't remember the exact fix but I'm pretty sure you'll have to create another Application within SCCM. Delete the current deployment, rename the current Application and start again. It should work the next time around.

    If this is the fix, this is a known issue with SCCM 2012.
Please log in to comment



Hi Mike,

what is the use of this script, and where it supress the Detection method. can you explain technically..

what is the host

Answered 05/26/2014 by: vjay
Second Degree Blue Belt

Please log in to comment


i have solved this

with the install and uninstall I created to bat files that I am deploying through SCCM2012 Adppdeloy

i just added a ping command before and after the install and uninstall command - this causes a time delay before SCCM trys to do a "Detection Method" and the app installs as well as uninstall perfectly

Install Script

ping -n 1 -w 10000 > nul
setup.exe /S /v/qn
ping -n 1 -w 10000 > nul
xcopy "Livelink Archive Windows Viewer.lnk" c:\users\public\desktop /D /Y


uninstall Script

ping -n 1 -w 10000 > nul
"%programfiles(x86)%\sap\sapsetup\setup\NwSapSetup.exe" /product:\"ECL710\" /uninstall /silent
ping -n 1 -w 10000 > nul


hope this will help some one else



Answered 04/03/2014 by: Mike_fg
White Belt

Please log in to comment
Answer this question or Comment on this question for clarity