/build/static/layout/Breadcrumb_cap_w.png

Last Logged User - on the Inventory List

Hello,

So we recently upgraded to v5.3.53053 and our Agents are running 5.3.53177.  I was told that in this version it would list on the computer inventory page that last logged user.  I still have computers that are reporting back a black user in the field.  Was i supposed to change a setting so that i could see this on the drop down.  

 

I just checked and i had a computer check in 6seconds ago and it lists the ip and everything but the Last User field is Blank.

 

 


0 Comments   [ + ] Show comments

Answers (3)

Posted by: nshah 11 years ago
Red Belt
1

Was there anyone actually logged into the system? Usually blank means there wasn't a user logged in when the agent checked in. 

Posted by: jknox 11 years ago
Red Belt
0

There was a bug in 5.3 that caused last logged on user to not be reflected properly.  If I recall correctly, it's fixed in 5.4:

http://www.kace.com/support/resources/kb/article/Steps-to-download-and-upgrade-Dell-Kace-K1000-Appliance-Software-to-version-5-4

 

I only have Linux and Mac on my 5.4 box at the moment and they list last logged on correctly.

Posted by: KOLDY 11 years ago
Green Belt
0

Yeah i was told by my Kace Tech during the upgrade that this was resolved in 5.3.53.  I even have the Resolved issues in the Release notes and it's 

• 10039: Inventory does not always report the last user.

 

I'll put in another ticket with Kace to see what is going on.  I don't want to upgrade to 5.4 yet as i've read other admin's having issues with this upgrade to 5.4.  So i want to wait a bit before we upgrade.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ