Is there a way to alter the time period before a user timeout when navigating the KBOX web interface?
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Go to settings – general settings – click Edit Mode under User Portal Settings – Change the Session Timeout to whatever you want – Click Set Options under User Portal Settings. Should be good to go!
Answered 10/04/2010 by: ustacp
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You can also adjust the time out settings used when linking the KBOXs.

Settings - > Control Panel - > Linking KBOX Appliances Settings
Answered 10/04/2010 by: dchristian
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If the Helpdesk wants to keep the Service Desk screen open all day is there anyway to adjust the timeout of just the Adminui login?

Thanks.
RJobe
Answered 04/25/2011 by: rjobe
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rjobe No- this is a global setting; I have on occasion worked arount the UI timeout with some 3rd party programs to keep the UI alive. Mouse movers and such; obviously this might not be the best security solution though...
Answered 04/29/2011 by: cblake
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We use an 8 hour timeout for everyone so only once a day is a login required.
Answered 04/29/2011 by: RichB
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