KACE Product Support

jwwhitaker,

What are you using for DHCP Server?

Since you are now on 3.2, you should look at the Guided Tour>Setup under Home. Scroll down to the very bottom where it dicusses setting up option 244 (also called sname) on your router.

Corey

Um, while this is a great idea, since the KBE environment automatically locates the closest kbox, it can be a lot of work to do it for 400 subnets, furthermore, you may run into issues if you are using a Citrix PVS server to deploy end point devices in some areas. The main attractiveness of using a CD or USB stick is that you are not dependent on PXE. You can hardcode an IP into the KBE by:

-Mounting "c:\Program Files\Windows AIK\Tools\PETools\(Architecture type)\Winpe.wim" file using IMAGEX.EXE
-Create a file called "kbox-ip-address" under (image-mountpoint)\windows\temp, and type in the desired IP address or host name
-Change the NTFS permissions of the "kbox-ip-address" file so that the administrators group and the system account only have read/execute rights to the file.
-Commit the changes to the Winpe.wim file and UNMOUNT it using IMAGEX.exe
-Create the KBE environment as usual with the media manager tool.

Note:
(architecture type) = x86, IA64 or AMD 64
(image-mountpoint) = empty folder name created to mount the winpe.wim file via IMAGEX.EXE

I am using KACE in a PVS environment and rob4crow's advice saved me. It works perfectly.

There are a couple things I'd like to add. You need to use /MOUNTRW with IMAGEX otherwise you won't be able to write to the image. Once the image is mounted you will need to turn off Read Only access to that directory. When changing the permission on kbox-ip-address you can't uncheck the Allow permissions, so you simply need to Deny write access for SYSTEM and Administrators. I will gladly list the exact commands I used to accomplish the entire thing if requested.

rob4crow and mdereus,

I have a script that will perform all of this for you automatically, let me know if you are interested.

Corey

Getting the same message, also in a PXE environment.

PXE environment using Windows 2003 DHCP. Option 66 is set to the KBOX2000 IP address. Option 67 is set to kbox2000.0

We can deploy Scripted installation to Dell Optiplex 780 with no issues.

When we atttempted the same SI to a Dell Latitude E6410 we get the same error mentioned above, ending with:

"Error: Unable to determine KBOX IP address."

Corey - would the script that you have address this issue?

Thanks,

Dave

I've had a problem like this with an old IBM/Lenovo model that was using Broadcom NIC driver.

The only solution I found to this was to make a seperate WinPE image that only contained that driver, the problem with it was that broadcom said you should use the Windows XP driver to Windows Vista/7, and since WinPE 3 is based on Windows 7, you had to remove all other broadcom drivers with referance to that hardware ID because it would fail otherwise and only have that driver in it.

I'm not saying it can't be done with the driver along with the rest of the drivers, I just been creating 50 diffrend WinPE images, and ended up giving up, since it's a model that will be replaced soon anyway.