Hi Team,

How do we go about updating the configuration for the KBOX Agent on remote machines?

We have a few machines in our business who are not reporting in and it seems they are setup with the AMP Agent of "KBOX" rather than our server IP.

We are hoping for a easy option, e.g. Configuration file or Registry entry note that the K1000 cannot talk to these machines (says not connected to AMP Agent), but they can talk to the K1000.


Answer Summary:
0 Comments   [ + ] Show Comments


Please log in to comment

Community Chosen Answer


alternatively you need only run c:\Program Files\Dell\KACE>amptools.exe -resetconf host=new_kacename

This replaces the hostname with the correct one, as you said this is the only issue.

Restart the agent and all should be fine

Answered 05/14/2013 by: Nico_K
Red Belt

  • Do you know all the switches available for amptools?
  • I tried this out and it works like a champ.
Please log in to comment



you can always take the C:\ProgramData\Dell\KACE\amp.conf from a working machine and copy it to the others.

Answered 05/14/2013 by: SMal.tmcc
Red Belt

  • Excellent, that's what I thought. I will do that. Cheers.
    • Make sure to stop the service before copying.
Please log in to comment

Check this out.

Answered 05/15/2013 by: GeekSoldier
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity