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KBOX Agent - Configuration

Hi Team,

How do we go about updating the configuration for the KBOX Agent on remote machines?

We have a few machines in our business who are not reporting in and it seems they are setup with the AMP Agent of "KBOX" rather than our server IP.

We are hoping for a easy option, e.g. Configuration file or Registry entry note that the K1000 cannot talk to these machines (says not connected to AMP Agent), but they can talk to the K1000.

Cheers 


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Answers (3)

Answer Summary:
Posted by: Nico_K 10 years ago
Red Belt
3

alternatively you need only run c:\Program Files\Dell\KACE>amptools.exe -resetconf host=new_kacename

This replaces the hostname with the correct one, as you said this is the only issue.

Restart the agent and all should be fine


Comments:
  • Do you know all the switches available for amptools? - SMal.tmcc 10 years ago
  • I tried this out and it works like a champ. - GeekSoldier 10 years ago
Posted by: SMal.tmcc 10 years ago
Red Belt
2

you can always take the C:\ProgramData\Dell\KACE\amp.conf from a working machine and copy it to the others.


Comments:
  • Excellent, that's what I thought. I will do that. Cheers. - cdalley 10 years ago
    • Make sure to stop the service before copying. - dugullett 10 years ago
Posted by: GeekSoldier 10 years ago
Red Belt
2

Check this out.

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