In order to interact with the Kaspersky AV interface when you remote control into a machine you need to "Allow interaction with application interface" for the specific DA exe file(s). That said, what is the full path to the said DA remote control exe file(s)?

Thanks!

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C:\Program Files\DesktopAuthority\RM_RC.exe is what I had to exclude. Which by the way is not listed under

https://support.quest.com/SolutionDetail.aspx?id=SOLSL4593

 

or

 

https://support.quest.com/SolutionDetail.aspx?id=SOLSL3352

 

.... it should be....

 

 

Answered 05/02/2013 by: kkbass
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