Kace - Windows updates not working (w/ Screenshots)
*Sorry in advance for so much info (brain overload) at once. Just wanted all info in 1 spot...
**I failed to mention that for this test below I only have 1 client in the device label. This client only has Windows 7 64bit ent - fresh out of the box, and will not update with the schedule or by choosing "Run Now".
I can not find where or why Kace is no longer updating Windows on test clients.
Some updates below say Active, but did not download and the file size is 0? Please check the screenshots and see what I may be missing. Of course any help is appreciated!
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Device Label:
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Patch Label:
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Smart Label:
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Answers (2)
Found the answer to my snag!
Looks like JasonEgg was on the right path from a comment above.
*Also a Thanks goes out to a Dell Tech that mentioned the same thing within a very short amount of time!
Comments:
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I have, but could not find much info, and that is when I decided to post here. We are currently on version: Server Current Version: 6.4.120756
Client version: 6.4.522 and I believe the posts I found were outdated. Would you be able to explain what logs and what info I should be searching for? Thanks rockhead44. - davreh99 7 years ago-
Your system logs. My URL is (substitute your k1000 domain where I have "KBOXNAME")
http://KBOXNAME/systemui/settings_logs.php?logfile=kpatchdownload_log - rockhead44 7 years ago-
I believe the GUI way is "Setting" tab on the left and the "logs" on the left. Drop down arrow to Patch download log. Is there a way to export these? I did check through log but I am not sure what to look for. Didn't see any failures or errors that's why I would like to export it, so I can search the log. - davreh99 7 years ago
"(ADM) !Clients" is a device Smart label I use for all clients, scripts and such to separate domain machines and servers.
Criteria for label:
Name - does not contain - server
Name - contains - windows
IP Address - begins with - x.x - davreh99 7 years ago