I need to show that the k1000 is adding value to our services. Is there a way to run a report that shows how many different software packages we have deployed using Kace. Is there a way to show how many people login into the appliance as an administrator? Is there a way to show how many scripts we have run over a year?
Community Chosen Answer
k4rl@TES is right you maybe approaching this the wrong way. If someone is looking for justificaiton for the solution or ROI, you may want to answer them with responses like the ones below.
1. Using the KBOX scripting engine, we were able to get (applicaiton name) out to x number of system in a matter of x hours
2. using the KBOX MI we were able to install a new version of (application) in 2 hours (if that is your inventory interval)
3. Our systems are X% compliant in regards to critical patches having used the KBOX Security module
4. Our techs close an average of x number of times a month using the Helpdesk in the KBOX
It's always good to mention $$$ to management when showing how the KBOX saves you time by not having to visit each machine. It took me one hour to write a script at x dollars where normally it would have taken me 8 hours if i had to visit each machine costing x dollars.